| Very satisfied | Satisfied | Quite satisfied | Unsatisfied | Very unsatisfied | N/A | |
| Cleanliness | ||||||
| General room condition (floor, walls, etc.) | ||||||
| Efficiency of room equipment (TV, telephone, etc.) | ||||||
| Room design | ||||||
| TV channels offer | ||||||
| Bed comfort | ||||||
| Cosmetics (soap, shower gel, etc.) | ||||||
| Efficiency of bathroom equipment ( lighting, shower, tap, etc.) |